- PLANT DESCRIPTION
Please note and accept the following terms before making a purchase:
* Buyer will receive the plant in the photos or a similar one.
* Colours, shapes and sizes of succulents change drastically throughout the season due to maturity, temperature, sunlight exposure, and other factors. Plants may appear slightly different, ie dry, wrinkled and smaller when received due to delivery process - drying before packing and travel time.
* We strive to update photos regularly to give you a good idea of what you are going to receive.
* We do combine postage for multiple purchases.
* Please let us know if you place more than 1 order.
* Postage cost via Australia Post, Express Flat Rate:
Small box up to 500g- express $12
Medium box up to 3kg express satchel-$20
Large box up to 5kg- express satchel-$28
* We only send plants via EXPRESS POST on Mondays to Wednesdays to avoid plant damage due to lengthy travel time. Tracking numbers are always provided to buyers. Insurance is also available upon request.
* Payment cut off - Thursday 11:59pm AEST - orders and payments after the cut off period will be sent the following week.
* We cannot post to WA, TAS, and NT due to quarantine restrictions.
* We choose the best plants from our stock to send to you.
* All plants are sent bare-rooted. (NO POT & VERY LITTLE SOIL), They are also cleaned and checked for quality. All plants are safely wrapped to ensure safe travel.
* Plants damaged, lost or delayed in transit do occasionally happen, we will NOT be responsible for any parcel once it is in the hands of Australia Post.
* If you have any concerns/complaints please message us WITHIN 24hrs upon receipt so we can address them accordingly, messages after this time frame will, unfortunately, be disregarded.
- PICK UP AND NURSERY VISIT
* Pick up is also available. MLD succulents’ garden is situated In Narre Warren East 3804 VIC Australia
* We are open to the public by appointment only, feel free to message us to arrange your visit.
- PLACING AN ORDER
* If you have been confused or had problems with how to proceed through our checkout system please follow this step by step guide.
Select your desired plants, quantity and/or other products and click ADD TO CART, your selection will be added to the shopping cart.
When you have finished shopping click on the shopping cart symbol located at the top of the page. You will now be shown the contents of your shopping cart. you are also able to make changes to your selected purchases if desired. Click update to adjust any changes.
If you wish to add more items and continue shopping, simply click Continue Shopping to return to the Shop.
When you are happy with your order, click Checkout to proceed.
Fill in the required Customer Information and click Continue to Shipping Method to proceed.
Please check your information is correct to avoid any delays.
Shipping is automatically calculated by the quantity ordered and weight.
Review your total and click Continue to Payment Method.
Select your Payment Method and details.
All transactions are secure and encrypted and we do not hold any credit card information.
Select your Billing address and click Complete Order.
You will be sent an order confirmation and invoice to your email address.
Should you need assistance, please don't hesitate to message us.
Thank you and happy planting :)
Marie Dela Rosa