Shipping Explained


  • OUR STOCK

Buyer will receive the plant in the photos or similar one. Size, colour, and shape may vary slightly depending on the season but photos are updated regularly to give you a good idea of what you are going to receive.

  • POSTAGE

We do combine postage for multiple purchases. Postage cost via Australia Post, Express Flat Rate: Small box up to 500g- express $12 Medium box up to 3kg express satchel-$16 Large box up to 5kg- express satchel-$26 Mail order is restricted to WA, NT and TAS due to quarantine laws. We can send to all other states.

  • DISPATCH

Orders are dispatched on Monday and Tuesday. Normally delivered via Australia Post within 1~3 business days. Orders with payment received before Saturday 4pm each week will be dispatched the following Monday and Tuesday.

All orders after this time will be dispatched the following week. This is to avoid your plants being kept in the Post Office over the weekend.

  • PACKING

We choose the best plants from our stock to send to you. All plants are sent bare rooted. (NO POT & VERY LITTLE SOIL) They are also cleaned and checked for quality. All plants are safely wrapped in tissue to ensure safe travel. 

 

  • PLACING AN ORDER

If you have been confused or had problems with how to proceed through our checkout system please follow this step by step guide. Select your desired plants, quantity and/or other products and click BUY NOW. Your selection will be added to the shopping cart. When you have finished shopping click on the Shopping Cart symbol located at the top of the page. You will now be shown the contents of your Shopping Cart. You are also able to make changes to your selected purchases if desired. Click Update to adjust any changes. If you wish to add more items and continue shopping, simply click Continue Shopping to return to the Shop. When you are happy with your order, click Checkout to proceed. Fill in the required Customer Information and click Continue to Shipping Method to proceed. Please check your information is correct to avoid any delays. Shipping is automatically calculated by the quantity ordered and weight. Review your total and click Continue to Payment Method. Select your Payment Method and details. * All transactions are secure and encrypted and we do not hold any credit card information. Select your Billing address and click Complete Order. You will be sent an order confirmation and invoice to your Email Address.